Responsible footprint – good choices and jewelry care

Choose a piece of jewelry you want to wear. Take care of what you choose. For Iceyard, responsible choices are about understanding the materials, finding the right fit, and taking good care of the jewelry. Here you will find practical advice to help you before and after purchase.

Understand what the jewelry is made of

Base metal, gold plating, and stones describe different parts of a piece of jewelry. See the product description for the materials used in your specific model. CZ, moissanite, and diamond have different properties; gold plating and solid gold are different metal choices.

Laboratory-grown describes how a stone material is made. Materials, production, and transport are separate parts of a piece of jewelry's environmental footprint. Ask us for specific information about the model you are considering if this is important to your choice.

Find the right fit before you order

Measure a chain, bracelet, or ring you already like. Use the size guide and the necklace guide to choose the width, length, and style. For a custom piece, we clarify material preferences, measurements, and design before ordering.

Gentle everyday care

• Gently wipe the jewelry with a clean, soft cloth after use.
• Store the jewelry pieces separately, preferably in a soft pouch or their own compartment in the jewelry box.
• Let perfume and skincare products dry before putting on the jewelry.
• For gold-plated jewelry, it is a gentle choice to take it off before swimming, exercising, and working with cleaning agents.
• Avoid abrasive polishing agents on gold plating. Ask for advice before using cleaning solutions or machine cleaning.

Get help when something needs attention

Contact us if a clasp, setting, or other part of the jewelry needs to be assessed. Send the product name and a short description so that the inquiry concerns the correct model. You can find the store's terms on the page for returns, exchanges, and warranty.

If you have questions before purchase, contact Iceyard. You can also read the guide to silver and gold plating and what affects the price of a piece of jewelry.